Hearing Loss LIVE! in Five College Accommodations Artwork

Hearing Loss LIVE! Podcast

Adapting to hearing loss can be overwhelming no matter how you got here--suddenly or progressively. Hearing Loss LIVE! wants to help you take control of your hearing loss. Because we know that when you do, you will live more fully with fewer limits. We can help improve your communication obstacles in your day to day life. We at Hearing Loss LIVE! have about 100 years of experience between us in hearing loss. We have been at the very bottom of hearing loss, the very top and everything in between. Our past experience is based on mentoring others through other hearing loss organizations. Julia helped people with access to CART/live captioning, Chelle as a Hard of Hearing Assistant and later as Specialist for Utah for a number of years and Michele offering peer support and presenting to organizations and agencies on navigating the world with a hearing loss. For those with hearing loss and their families: We share knowledge, strategies and technology tips to smooth out the journey. We have 1 on 1 peer mentoring or group sessions for the Hard of Hearing and/or family and friends. Hearing loss is a communication disorder and small adjustments to communication habits for both sides can make a difference. Businesses, agencies and organizations: One in five people have a hearing loss, you’re seeing them everyday. How well are you serving them? Are you clear on the communication needs for the Hard of Hearing or do you confuse them with that of the Deaf Community? We offer consultation to clear up misconceptions and myths. If you would like a written transcript please contact: info@hearinglosslive.com

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Hearing Loss LIVE! Podcast

Hearing Loss LIVE! in Five College Accommodations

August 08, 2024 • Hearing Loss LIVE!

Are you getting ready to head back to school? If you're #HardofHearing make sure you check out your #Disability office and all the #Accommodations they have to help you with your #CollegeLife

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Welcome to Hearing Loss LIVE! In Five.

Julia: Hello, and welcome to Hearing Loss LIVE! We hope you're sharing, subscribing and liking our content. This is Hearing Loss LIVE! In Five, and we are going to talk about the importance of communication through all the different handles we have out there right now today. There's automatic speech recognition, there is assistive listening devices, there's live captioning, there's closed captioning, there is importance behind all of it. I want people to stop using the ADA to say I've met compliance and you've met one person's need with hearing loss. One size does not fit all. Chelle, can you kind of go into some detail on how important it is, when, when it's important material, how important those transcripts can be.

Julia: There is diversity in hearing loss, one size definitely does not fit all. So I happen to have a severe hearing loss and I have good hearing aids. But in the perfect circumstances I have 60% at most. This means I have to have captions, assistive listening is great. I will hang on to sound as long as I can. I use it helps us lipreading as we say all the time. Without some hearing, it's much more difficult. But I cannot do videos without captions. When the information is really important. I am trying to go back to school to get a certificate. And the first portion, fine read, write. I was ahead of the game. I absolutely love that format. And my essays are awesome. But when it comes to a class now that I have is video after video, no captioned, they suggested I use Chrome's automatic speech recognition. And while that is helpful, it is changing words as it goes as it listens. So I'm watching the ends of sentences change back and forth. And it's getting word wrong. And then it also gets behind. And then it speeds up really fast to catch up. So my captions scroll fast. And it's not anything I can go back and forth with. So this education company, the school has decided that that is good enough. And I'm in a big battle with them right now.

Julia: Thank you. If you're paying for your education, you're paying for access to the material that's been given to you. You need to step up and ask for it correctly. I wonder how many students have gone through this program, trying to use Chrome, totally lost, depending on summaries, which may or may not give them the material needed to-- back behind that certificate that they're learning and earning right? Education is important. It should not be one size fits all. It's never going to be one size fits all. Remote is not remote captioning is not always going to be an option in every classroom, live captioning may or may not be an option, and you'll have to review that and how you're going to fix around that. But I think the thing that sticks in my craw is that you paid for your education. And then you're told you don't need the full access. Gotta stop. That's what Diversity Equity and Inclusion is about out there people. We need to we need to put that back into our college educations. Don't hide behind the ADA (Accommodations with Disability Act). Any other thoughts for this five minute, Julia just went on a rant.

Chelle: I think I needed to read. Before I bought the course I specifically asked in an email of videos were captioned and they assured me at what they were. So I bought the course and now I'm to the caption video part. And it's not. They need to fix this. They assured me full access with caption videos. So it's up to them and the ball is in their court. I'm willing to take it all the way on it and further if I have to. I wish more people would mention something about captions and videos and stand up for that. It's not going to just help me now it's going to help everybody who comes after me.

Julia: Exactly. We hope you have a great day and get out there and advocate for yourself because you are worth it. Have a good one.

Bye!